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Your questions, concerns, and ideas are truly important to us. For your convenience, you’ll find answers to the most commonly asked questions below.
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Our friendly team members are eager to speak with you, answer your every question, and get you the information you need to make smart, informed decisions moving forward.
Frequently Asked Questions
Q: What exactly is ProvenRx Sales?
ProvenRx Sales is a pharmaceutical Marketplace that gives pharmacies, clinics, and hospitals the opportunity to buy products from multiple sources, all under one platform. This way, you save time and money.
Q: Is there a fee to be a member?
No. ProvenRx Sales is 100% free to use for all pharmacies, clinics, and hospitals.
Q: How do I sign up?
You can simply download our application from the website, fill out and fax it, or simply email it back with a copy of your state and dea license.
Q: How reliable are the ProvenRx Sales wholesalers/vendors?
All our vendors are DSCSA compliant, held to the highest standards, and have been doing business for many years. For more info on DSCSA compliance, please click HERE.
Q: Who will I talk to when I sign up?
At ProvenRx Sales, all our customers are assigned a dedicated representative. This person is available to answer your questions, and searches for the best rates for you.
Q: Can I unsubscribe?
Of course! If you decide ProvenRx Sales isn’t the best fit for your business, you can opt out any time, with no fees or penalties.
Q: Are your suppliers track and trace compliant?
Yes, each of ProvenRx Sales's suppliers has been thoroughly vetted and is pedigree compliant. Through ProvenRx Sales, you have direct access to transaction pedigree information via electronic web portal, invoice/pedigree request combo at point of sale, or by directly requesting transaction history - up to six years from point of sale from each supplier.
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